The Xbox Saga part 2
posted by Missus Boot at 17:13

The dog isn't dead yet, which is groovy. However, my Xbox did die early last week, which was a bit of a shit.

But, it's under warranty, and, unlike the dog, they can repair it, thus preserving my savegames and music (all named and in alphabetical order, because I'm anal like that).

It's a shame that the returns process has been cocked up somewhere along the line. Originally, the Customer Care blokey told me to place the dead Xbox in "a brown box, not the original box" and put a sticker on it that they were sending me. The couriers would telephone me within three days, the Xbox would be collected, repaired and returned in 7-10 days and all would be fine and dandy. I travel to the bowels of the loft and retrieve box.

A week later, the sticker isn't here and the couriers haven't phoned. So I telephone Customer Care to see what is going on. This time, I'm not being sent a sticker, oh no, instead I've been sent a box with a sticker on it and they don't know where it is. Oh, fab. So they get me to phone the couriers (DHL) who tell me that they can't speak to me as I'm not the sender of the box and sticker combo. Nggggggggg. Meanwhile, my Xbox sits there, boxless, stickerless, alone, unfondled and broken, and I run out of tea and crave a ciggie.

I phone back Customer Care and the rep helpfully suggests that the box could be in Uruguay, and puts in another repair order that will take another 3-5 days to sort out, provided it doesn't get lost. I rummage through bin for cigarette ends, like a tramp. I find one with about 7 mm of smokiness on it, but am unable to find a lighter.

I NEED DISTRACTIONS FROM THE DOG DYING AND CIGARETTES, FFS! I NEED TO SHOOT THINGS ON A COMFY SOFA SO THAT I MAY COMFORT AFORE-MENTIONED DOG AND NOT SMOKE THINGS! I NEED TEA!